"Revving Up: Mastering Warranty Docs & OP Codes in Dealership Dynamics"

Update: 2024-05-16

Description

A Discussion about the importance of proper documentation in the context of warranty filings and customer support. James Grogan (Senior VP of Client Success with Dynatron), emphasized the need for understanding and education, particularly around the client experience. Brett Oberfelder (Director of File Smart at Dynatron), highlights that incorrect or incomplete documentation could lead to issues with warranty reimbursements. Misty Erhart (Director of Operations), adds that such problems could also affect customer support and marketing.

Comments

In Channel

"From Turnover to Tenure: Mastering Advisor Retention in Auto Dealerships" w/ Rick Ulin Education Team Lead/ Lead Instructor NCM Kansas City

2024-09-1124:29

"Accelerating Innovation: David Vallone's Automotive Journey" Part 2

2024-07-1853:48

Accelerating Innovation: David Vallone's Automotive Journey Part 1

2024-07-0437:32

Driving Success: Leadership and Innovation in Automotive Dynamics w/Bill Demaree FOD Tom Wood Automotive and James Grogan Senior VP of Client Success Dynatron Software

2024-06-2041:13

Drive for Automotive Excellence w/Bobby Jorgensen Yark Automotive Group

2024-06-0638:15

Revving Tomorrow - Navigating Tech Trends w/John Hahn SM Peterson Chevrolet Buick GMC of Boise

2024-05-2427:30

"Revving Up: Mastering Warranty Docs & OP Codes in Dealership Dynamics"

2024-05-1634:45

Automotive Industry Transition w/Analytics, w/ James Grogan VP Client Success Dynatron Software and Bill Demaree FOD Tom Wood Automotive Group

2024-05-0231:09

Fueling Customer Service in the Automotive Industry w/Bryan Hildebrand Parts and Service Director Jaguar Land Rover Riverside

2024-04-1721:16

Adapting to Evolving Customer Expectations: Insights for New Advisors and Managers w Victor Navarro Lead Training and Education Coach for Sell Smart

2024-03-1344:16

"Driving Innovation: Revolutionizing Warranty Administration & Claims Processing" w/Jim Roche CEO & Founder Warrcloud

2024-03-0727:57

Revving Up Success w/Jason Yates Corp. Fixed Ops Director Hudson Automotive

2024-03-0527:58

The Dynamic Partnership of ADA and Dealerships w/Doug Smith President/CEO of Missouri ADA and St. Louis ADA and Julie Sells VP Sales/Marketing Optimum Dealer Services

2024-02-2931:51

Translating Legislation to Dealers w/Matthew Groves CEO/President ADA Colorado

2024-02-2624:48

Embracing Technology for Customer Experience w/William McCurry VP Fixed Ops Del Grande Dealer Group

2024-02-2224:21

From Finance to Service and the In Between w/Dynatron Client Success Roundtable

2024-02-2001:05:14

EV World and Tech Training Roundtable w/1,600 Years of Experience in Dynatron Client Success.

2024-02-1537:45

Evolution of Looking at Expenses w/Doug Austin Founder and CEO Strategic Source

2024-02-1325:29

Why Focus on Closing % in Service w/Bill Demaree Director of Fixed Ops Tom Wood Automotive

2024-02-1021:14

Coming together, GMs and Fixed Ops w/ Kevan Juergens VP Fixed Ops Norm Reeves Automotive Group

2024-02-0930:20

00:00

"Revving Up: Mastering Warranty Docs & OP Codes in Dealership Dynamics"

#box-pro-ellipsis-176233301731017{-webkit-line-clamp:2;}"Revving Up: Mastering Warranty Docs & OP Codes in Dealership Dynamics"

"Revving Up: Mastering Warranty Docs & OP Codes in Dealership Dynamics"

Dynatron Software

"Revving Up: Mastering Warranty Docs & OP Codes in Dealership Dynamics"